Shipping policy

Shipping Policy

All Field General Sports Products will take between 3 - 10 business days to process. Day 1 starts the day after your order is received.

Once your order has been processed for shipping, a tracking number will be sent to the email used to place your order.

As a friendly reminder, business days do not include holidays or weekends.

Please allow one extra business day for processing after a holiday or a sale.

Questions regarding orders must be sent to Fieldgeneralsports@yahoo.com. Before contacting us, please verify that your order has not been received outside of the 3 - 10 business day processing time.

 

Incorrect Shipping Information

If a package is returned to Field General Sports due to an incorrect or incomplete shipping address provided by a customer or if the customer was not home for delivery, the customer will be responsible for the return shipping cost as well as the redelivery cost. Field General Sports is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer; no refunds will be provided if any parts of the address are incorrect.

 

Lost or Stolen Packages

Field General Sports is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, FGS will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.