Refund, Warranty, Return Policy

Refund, Warranty and Return Policy

 

Refund of FGS Universal War Ready Equipment:

• Once the equipment is attached to the helmet you can potentially scratch it. Once it is used it is no longer returnable.  We have a 10 day return policy.

 

• Please check your local’s league rules and especially with your coaches prior to purchasing ANY colored visors. We WILL NOT accept returns for items that have been used and have not been allowed to be worn by one’s league or coaches.

 

• We are VERY clear about the rules for wearing visors and it is the customer’s responsibility to get clearance prior to purchase.

 

• All returns are to be authorized by FGS, if the return is for a defect with the equipments in the mail during transits then FGS will cover all costs of the return including a replacement of the damage product.
• All other return requests, if accepted are at the cost of the customer. A restocking fee will also be charged for any return refunds that are not an issue of the product.
• Only the cost of the item will be refunded not the original shipping charges for any returns that are not an issue of the product.
• Please select color choice carefully, not liking a color is not an authorized exchange.

 

WARRANTY

• The FGS visor is warrantied against breakage, failure of the color coatings and cracking of the plastic for 30 days from the date of purchase.
• You will need to provide some evidence of this purchase for warranty consideration.
• The visors are covered for breakage/cracking of the plastic.
• We will NOT cover scratches.
• Unfortunately, no visor is scratch proof and we DO NOT claim our product to be. The game of football is a collision sport and there are metal pieces on football helmets that will scratch the plastic. This can not be prevented.
• You will also need to send us a clear photo of the damaged visor.
• If we decide to fill claim we will cover all shipping costs of the replacement item.